Dear Valued Business Partners,

Thank you for your continued support and partnership.

We are pleased to announce the trial launch of our new interactive AI concierge, “NOIM,” designed to help customers select products on our website.

NOIM guides users through a chat-based process by asking about their needs, such as what they wish to measure and the operating environment, and then suggests the most appropriate product category. This tool is especially useful when narrowing down options from a wide product lineup or organizing requirements before submitting an inquiry.

■ How to Use
You can access NOIM at any time by clicking the “NOIM” button on our website.
For the best experience, we recommend using the latest version of one of the following browsers: Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox.

■ Important Notice Regarding Use
As NOIM is powered by generative AI, its responses may occasionally contain inaccurate information, sometimes referred to as “hallucinations.” To help prevent incorrect product selections that could affect your operations, NOIM is designed not to specify or finalize exact product model numbers. Before making a purchase or final decision, we kindly ask that you consult with one of our sales representatives.

Please note that NOIM currently operates in Japanese by default, but it is also capable of communicating in English. We are considering full official English-language support in the near future.

We remain committed to continuously improving our customer support and services, and we invite you to try this new feature on our website.

Sincerely,