HASP keys FAQ

  • The USB-type HASP key is not recognized.

    It may not be recognized if you start the computer with the USB-type HASP key connected. To avoid this, follow the steps below.
    1. With the USB-type HASP key connected, use the device manager to delete "Aladdin USB Key" in "Universal Serial Bus Controller".
    2. Shut down the computer.
    3. Remove the USB-type HASP key and restart the computer.
    4. When activated, connect the USB-type HASP key.
    5. The computer will recognize USB-type HASP key.